Businesswoman leads team meeting discussion.

Overworked and Underappreciated: Why Middle Managers Are Burning Out

Did you know that nearly 60% of middle managers report feeling stressed and overwhelmed daily, yet their critical role in organizations often goes unnoticed? Middle managers are responsible for so much as they manage the majority of our workforce. Oftentimes, those that are on the front line are the glue that holds organizations together, acting as the bridge between leadership and employees.

Why do you think middle managers are burning out, and what can organizations do about it? One key reason is the invisible workload of middle managers that many companies overlook. They have dual expectations, including managing up, reporting to senior leadership, being responsible for meeting KPIs, reporting on metrics, and implementing strategies. They also have to manage down, leading, motivating, inspiring, and supporting their teams, often with a lack of support. On top of that, middle managers face additional barriers like a lack of decision-making power, administrative tasks, and unrealistic expectations.

Many middle managers are promoted due to strong individual performance, but oftentimes, for many of them, it’s their first time leading people, and they lack leadership development. Companies aren’t giving them the support they need, leaving them feeling caught in the middle with no one advocating for their needs. They also have unclear roles with vague job descriptions and competing priorities, leading to stress and confusion. Middle managers are often held accountable for results but have little influence over decisions, creating pressure without autonomy.

The effects of burnout ripple across the organization. When burnout happens in middle managers, it impacts employee engagement, as burned-out managers struggle to inspire their teams. It affects retention, as middle manager burnout and their decisions destabilize teams and overall organizational success. Productivity and morale suffer where managers feel unsupported, further harming the organization’s culture and effectiveness.

So, what can organizations do to support their middle managers? First, they should invest in leadership training and development, equipping managers with tools for time management, emotional intelligence, and team leadership. Providing clear pathways for advancement and skills development fosters career growth and helps middle managers see a future within the organization. Mental health and well-being resources are also essential. Organizations should encourage work-life harmony and make mental health resources accessible to prevent burnout.

Improving communication and transparency is equally important. Organizations should ensure middle managers understand organizational goals and feel included in decision-making. Encouraging feedback loops where managers can share their challenges and suggestions with senior leaders is critical. Listening to and addressing their needs builds trust and helps managers feel valued.

Organizations can’t afford to ignore the well-being of their middle managers. They are vital to your organization’s success, and their health and happiness should be a priority. Investing in their growth and support will ensure your entire workforce thrives.

At Nova Dawn HR, we specialize in leadership development programs, tailored solutions for employee well-being, and creating clear growth paths for middle managers. Let’s work together to support your middle managers and elevate your organization. *Contact us today for a free consultation and assessment at [email protected] Your middle managers deserve it, and so does your business.